methodology – Academography https://academography.decasia.org Critical Ethnography & Higher Education Wed, 14 Jun 2017 18:24:51 +0000 en-US hourly 1 https://wordpress.org/?v=5.3.4 Briot and Soulié, “History of administrative and service workers at the University of Vincennes” https://academography.decasia.org/2017/04/24/briot-and-soulie-history-of-administrative-and-service-workers-at-the-university-of-vincennes/ https://academography.decasia.org/2017/04/24/briot-and-soulie-history-of-administrative-and-service-workers-at-the-university-of-vincennes/#comments Mon, 24 Apr 2017 18:31:38 +0000 https://academography.decasia.org/?p=319 Continue reading Briot and Soulié, “History of administrative and service workers at the University of Vincennes”]]> Continuing our coverage of research on university staff, the French sociologists Guy Briot and Charles Soulié have recently examined the politics of French university staff in the 1970s, in “Histoire des personnels BIATOSS de l’université de Vincennes : de l’AG permanente au règlement intérieur (1968-1980).” In English, that’s “History of administrative and service workers [personnels BIATOSS] at the University of Vincennes: From direct democracy to internal regulations (1968-1980).” Their paper is a chapter in an edited volume, De l’Université de Paris aux universités d’Île-de-France, which I haven’t read in full, but which documents the postwar expansion of public universities in the Paris region.

Briot and Soulié document an exceptionally militant political culture among the staff of an experimental university, the University of Paris 8—Vincennes-Saint-Denis, founded in 1968 after the massive protest movement of that May-June (see Un mythe à détruire, 2012). The fieldsite is close to my own interests, since my fieldwork on French higher education focused on this same university forty years later, after it had been relocated from its original site at Vincennes to a new campus in Saint-Denis. I note that Soulié has long supported my own ethnographic research on this campus, where he also teaches — the world of critical research on higher education is not so large. Briot for his part was formerly the secretary of the Paris 8 Sociology Department, which places him in the unusual category of administrative staff conducting reflexive research on their own institutions.

One might think that the very definition of this research object, “administrative and service workers,” was straightforward. In fact the title of the paper reveals important cultural differences in higher education organization. In France, non-teaching staff are typically labelled with the acronym “personnels BIATOSS,” a bit of institutional jargon that designates Librarians, Engineers, Administrators, Technicians, and Service and Health Workers. As Briot and Soulié point out, this acronym thus includes a very diverse population “belonging to different trades,” such that “ultimately there are few relations between these separate worlds,” including everything from janitors to campus-wide administrators (208). Nevertheless, the French term BIATOSS is generally used where a North American might speak of generically “staff” as opposed to “faculty,” or where a British speaker might refer to “non-teaching staff.” The long acronym, BIATOSS, incidentally, is a typical bit of French bureaucratic jargon, of the sort that makes the French university system especially hard for outsiders to comprehend. Making things even more complicated, as Briot and Soulié note, the very acronym has evolved over time. Librarians (bibliothécaires) for instance were not originally included, since at one point they were assigned to a different arm of the state apparatus that worked in concert with the public university system, rather than being part of it.

This leads us towards the real cultural and institutional difference here. While a North American might expect that “administrative and service workers” are generally legal employees of the university in question, in France most permanent university staff were in fact civil servants, and thus technically employed by the French state apparatus rather than by the university per se. And as public universities were a national public service, they were also integrated into other public services. To this day, “social services” like dining and housing are not technically part of a specific university campus, but rather are provided by different arms of public administration working on the same site [link: CROUS]. Recent university reforms have transferred payroll functions away from the state administration to the public universities themselves, and it is possible to have a work contract (especially a temporary contract) directly with a French university instead of a civil servant status. Still, I must emphasize that an American notion of “campus workers” only corresponds loosely to the French “personnels BIATOSS,” in legal terms.

What does translate more directly is the negatively defined, low status nature of non-teaching work. As Briot and Soulié remark, “one can say that these are the ‘invisibles’ of this universe, a professional group that is symbolically dominated in the main. That’s what’s emphasized by the privative term ‘non teaching staff’…” (207). At the same time, what Americans would call “opposition to authority” was taken to a level that is to my knowledge absolutely unheard of in the North American academy today. It is not that the staff was not institutionally subordinate at Vincennes, in relation to the teaching staff. But qua dominated group, this group remained exceptionally politicized for several years following the creation of the university (and as my own research in 2009-11 showed, this political culture persisted in part forty years later).

I was amazed to find that in 1979, 56.7% of the staff rejected “the very principle of internal workplace regulations” which stipulated rules about work hours, attendance, and the like (219). Instead, many of the staff defended a remarkably non-traditional aspiration to be judged strictly by “work delivered,” and therefore to be left alone to manage their own work processes. As the authors conclude:

Vincennes est donc une institution où des formes « d’auto organisation » originales se sont développées et articulées notamment autour de la notion de « travail fait », qui signifie notamment que ce qui importe n’est pas tant que les employés soient formellement présents de telle heure à telle heure, mais que le service attendu soit finalement rendu. Bien évidemment, la réalisation de cette utopie a reposé sur des conditions sociales, historiques et politiques de « possibilité » spécifiques, notamment liées à la place de l’institution considérée dans le champ académique de l’époque, comme à la taille, à la composition et aux fonctions des collectifs de travail concernés. On peut penser que le mode de gestion à la fois communautaire, horizontal et très politique de Vincennes la place sans doute aux antipodes du management « rationnel » d’aujourd’hui.

Vincennes was thus an institution where original forms of “self-organization” developed, centering especially on the notion of “work done,” which meant that what mattered was not so much that the employees were formally present at such and such hours, but that the expected service was ultimately delivered. Of course, the realization of this utopia depended on specific social, historical, and political conditions of possibility, linked to the institution’s place in the academic field of the period, and to the size, composition and functions of the work groups involved. One might conclude that Vincennes’ communitarian, horizontal and highly political mode of administration [gestion] sets it at the antipodes of today’s “rational” management.

If you read French, you can read the paper to find out more about the details of this history. But in any event, this case is comparatively important, I think, as an instance of dominated university workers becoming politicized and making their own demands about how to organize the workplace. Of course there are many labor organizing projects on contemporary campuses, but these are typically more for service workers than for administrative or “white collar” workers, and they very rarely go so far as to contest the very possibility of workplace regulations as such. This case thus shows that even the most familiar institutions of modern corporate discipline do not always “go without saying.”

I note as a point of comparative method that Briot and Soulié’s sociological interests are quite different from what one would typically find in American sociology. The most striking difference is about the treatment of race: here they never discuss race directly, although immigrant janitors do get some attention as the “symbol par excellence of the exploited worker” (210). On the other hand, they devote significant attention to age, politicization, educational level (interpreted not just as a matter of “human capital” but as a form of social affiliation with the events of May 1968), and residence location (since living in Paris is generally more bourgeois than living in the banlieue). And they are highly attuned to the demographics of gender difference, noting for instance that the administrative staff were something like 2/3 women (as far as the limited data can tell us), whereas among technicians and manual workers (ouvriers) the gender ratio was reversed.

Moreover, the authors are highly attentive to internal schisms between different sectors of the university workforce. Their paper raises the intriguing prospect of a more general sociology of university workers that does not just examine one or another type of campus labor, but that thinks more structurally about the relations between parts of the university labor system. This is the hallmark of the heritage of relational thinking that Pierre Bourdieu did so much to popularize. In this “relational sociology,” nothing social just is in itself, but rather everything is relational and positional. U.S. social researchers know that in the abstract, of course, but in this Bourdieuian style of French social research, systems of relations are treated more historically and structurally than one would find in any current Anglophone ethnography.

I do still have a few questions for the authors. What did everyday life look like on campus? What was the relationship between campus labor and the structures of campus space and facilities? Granted that it is a highly segregated domain, what specific kinds of social relationships did develop between different kinds of staff (including teaching staff)? To what extent were boundaries between teaching and non-teaching staff blurred, or could non-teaching staff still participate in the intellectual life of the institution? (Briot and Soulié observe that some activist administrators were also adjunct teachers, termed chargés de cours.) And on a more political front, how did internal staff unions develop over the years, and to what extent could they intervene in the precarious status of many campus workers? I gather that Briot and Soulié are continuing their research on Vincennes university staff, so perhaps their future work will examine everyday space and labor organizing in more detail.

You might also be interested in our growing Zotero bibliography of work on labor in higher education.

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Alex Cockain, “Identity Work at a Normal University in Shanghai” https://academography.decasia.org/2017/02/11/alex-cockain-identity-work-at-a-normal-university-in-shanghai/ https://academography.decasia.org/2017/02/11/alex-cockain-identity-work-at-a-normal-university-in-shanghai/#respond Sat, 11 Feb 2017 19:58:47 +0000 https://academography.decasia.org/?p=237 Continue reading Alex Cockain, “Identity Work at a Normal University in Shanghai”]]> Alex Cockain’s recent paper, “Identity Work at a Normal University in Shanghai,” documents the subjective dilemmas and blockages that are created when vocationalist higher education meets a bad labor market. Why force yourself to attend university when the prospects afterwards are unclear? Why value education in itself in an instrumentalist world? What happens when the educational self is torn by ambivalence and contradictory ideals? Cockain explores these questions through an intricate ethnographic analysis of student identities at his own former workplace, an unnamed non-elite (“normal”) Chinese university. The data essentially emerges from student interviews and written self-reports, along with some autoethnographic recollections of his own classroom encounters.

Cockain’s paper has four major empirical claims. 1) Students are generally disappointed by the impossibility of realizing their own educational ideals at the university. This stems from the social realities of “boring” and “useless” classes, frustrating bureaucracies, unintellectual classmates, the university’s low institutional status, the diminished social value of university degrees, and the unstructured anomie of everyday student life. 2) In such circumstances, cynicism can come to seem realistic while naive faith in education becomes “outdated” (320); some students then find themselves painfully suspended in “double binds” between incompatible idealisms and cynicisms. 3) Faced with a university institution that no longer reliably provides “symbolic and cultural capital,” some students develop a frenetic “spirit of self-help,” looking to outside institutions and activities to try, in effect, to make their self-investment a success. However, this “energetic individualism” (321) in turn produces half-concealed, competitive hostilities among the students. 4) Finally, students manage this social instability by developing “masks and hypocrisy” and at times by idealizing the retrospective honesty and simplicity (laoshi) of their pre-university selves. Cockain notes in conclusion that this cynicism resonates with the “ideal subjects of neoliberal philosophy” who are forced into the “free dom” of being perpetually autonomous economic actors (324).

Conceptually speaking, the paper draws quite broadly on modern theories of subjectivity and narrative, such as Abelmann’s notion of university imaginaries, Foucault’s technologies of the self, Sloterdijk’s cynical reason, and even Fromm’s 1965 account of capitalist dehumanization. As Cockain sums up this complex body of theory, identity is “multiple, and always in the process of becoming” (323), and the self tends to meet contradictory social circumstances with ambivalence, even as it strives to recover narrative coherence or to reconstitute some form of agency. For Cockain, importantly, this view of student selfhood is not just an a priori (generically postmodernist) stance, but is a reflexive accomplishment of his research. He began the project, he recounts, with a sense that his students appeared “reduced” or “passive” as he encountered them in the classroom (315). Yet he explains that “interviews enabled me to attain a degree of critical distance from frustrations associated with my teacher perspective” (316). One major accomplishment of the paper is thus to remind us that teacherly knowledge is a form of structural blindness, not least because students have a strategic interest in managing their teachers’ perceptions, and that teachers need some other form of knowledge (such as ethnography) if they are to transcend the epistemic limits of their own positions.

The paper does raise a few additional reflexive questions. We learn in passing that the student population here consists of future teachers in training; what difference might it make to the analysis that these cynical students themselves want to become teachers? And conversely, I wondered what the subjective impact of this research had been for its author. Has Cockain’s own pedagogical stance shifted as a result of his work? Finally, like Abelmann’s Intimate University (2009), this paper is based methodologically on self-talk — through interviews and written self-reports — rather than on in situ observation of everyday life. Would student subjectivity seem different if the research method had been based on real-time observation, along the lines of various American dormitory ethnographies? But then, as the paper reminds us, subjectivity always exists through narrative, which implies retrospection (towards pasts) and projection (towards futures). And again, Cockain’s own inferences about student subjectivity in classroom interaction are shown here to be structurally incomplete and partial. In that sense, one key implication of Cockain’s paper may just be that real-time observation is fundamentally inadequate, if we are interested in the interior life of human subjects.

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